When I saw this recent post strike a nerve, it motivated me to share this post from my man Ramit Sethi on charging what you’re worth.
Today he’s back by popular demand to share a simple one-two approach to setting your prices and upping your earning potential.
Pencils ready? Okay, take it away Ramit.
I recently asked a photographer how she came up with her pricing. She said, “Well… I researched my competition and found that they had similar services, so I charged what they were charging.”
Does that sound familiar? Or worse, do you know people who charge less to “undercut” the competition or “get more business?
Here’s the problem with using “me-too” pricing: You’re signaling to your potential clients that you’re the same as everyone else. Why would they choose you when they can always find someone else charging $10 less?
How can some photographers charge 5x, 10x, even 100x what others do? Are they 100x more talented? Do they have 100x more experience? 100x better equipment?
No! The reason they can charge more is simple: Of course they’re good, but good isn’t enough. They’ve learned to position their services as a premium product. Today, I’ll show you how you can, too.
Step 1: Think like your client
Start by asking yourself, “What are my client’s top 3 problems? What are their concerns when hiring a photographer?” The equipment you use probably isn’t in their top 100 problems.
Clients care about themselves and their problems. By taking the time to make your proposal client-focused, you’re already ahead of 90% of your competition.
In an 90-minute interview I did with Chase, we cover tons of examples on how to use this idea. See the 24:00 minute mark where I share exactly how to “read their mind” using a simple technique you can do in the next 5 minutes.
Once you’re in your client’s head and can address their burning needs, price becomes a mere triviality.
THIS is how some creative people can charge 2x, 5x, even 20x what others charge. Yes, they’ve honed their skills, but being good isn’t enough. They know how to focus on their clients, not just their equipment.
Step 2: Use these words to say “no” to low-value clients
One key is learning how to be confident in your own value. Part of getting paid more is believing you’re actually worth more and saying NO to low-paying jobs. Sometimes, we feel grateful for ANY job, especially when we love what we do. This leads to accepting less than you know you’re worth.
The truth is, you’ll get more clients and better clients who respect and value what you do if you’re confident and stick to your rates. Check out this tested word-for-word script to see what I mean:
CLIENT: “What’s your hourly rate?”
YOU: “I’ve actually changed my business so I only do weekly engagements now. This helps me deliver more in-depth results (for example, helping a recent client do ____). The rate for that is $X per week, and that includes A, B, and C.”
CLIENT: “Can’t we just get you for a few hours?”
YOU: “Unfortunately not. I’d love to help but I focus on high-value projects, and those typically take a minimum of a week to understand and execute. The good news is I’ve never had a client who wasn’t happy with the results, even if they originally wanted me for just a few hours. And based on everything you’ve told me, we definitely have more than enough work to keep ourselves busy during that timeframe. The potential upside of Project X is very large.”
CLIENT: “OK, fine. Um… could you do $Y per week instead?”
YOU: “I typically don’t discount my rates except in special cases. If $Y is your budget, I’d be willing do it only if we were to remove either B or C from the project scope. Which would you prefer?”
CLIENT: “Never mind, we can do $X.”
YOU: “Great! I’ll follow up with you soon with next steps.”
Do you see what happened there? Many of us fear we’ll scare away clients by charging premium prices. In fact, low prices are a bigger red flag in your clients mind. Sticking to your higher rate communicates that you’re more valuable than the competition, so the client will lean toward hiring you.
You can even add value to your current clients while raising your rates. The key is to create a win-win situation for you and the client.
Check out this video on how to raise your rates and thrill the client, including a word-for-word script you can use when telling your client about the new rate. You’ll learn:
- 1:00 — The 3 things you must tell your clients about a rate change
- 2:07 — How to get clients excited about the upcoming changes (even if it includes a rate increase)
- 2:30 — A simple way to ensure your clients love you, even if you have to part ways
So how did a graphic designer convince me to pay more? Instead of focusing on design-specific concerns like typography and alignment, he nailed my primary concerns as a client. Click here to find out exactly what those were in an interview I did on pricing here.
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For more information and help with negotiating your rates and navigating the ins and outs of creative business, check out Ramit’s CreativeLive course, Money + Business For Creatives. Make sure also to check out Ted Leonhardt‘s course on Negotiation for Creatives, Ann Rea‘s course Make Money Making Art, and CreativeLive’s entire catalog of business courses for creatives.
The power of belief in self.
YES! none of this works, not earning a dollar for your work, if you don’t believe in yourself and the value of your work at a cellular level.
You can’t just waive your hands and make money – you must A) have the skills B) have the belief that you and your work are worth it. The client can smell fear – so do your best to get over it quickly.
I’m gonna use the script right away! Let’s see how it works out 🙂
Come back and leave us a note.
Congratulations to Chase und whoever gets big clients this way, really.
In most cases though, the real world is completely different to Ramit’s alluring drivel. It just does NOT work that way. Clients do NOT react that way. They’re budget isn’t just waiting there for us to trick the buyer’s brains.
Wondering why he gets this platform while the beter part of his methods just don’t apply on the specifics of photography. I wish i was wrong.
Wilf. I’m living proof of exactly the opposite of what you say above. Have you watched the episode of cjLIVE with Ramit?
Something tells me that confidence in your product and that you CAN actually make this happen is missing. I’m banking if you did a 180 and tried some of this stuff that you’d find otherwise.
Good luck to you mate.
cj
thanks Chase! Yes i’ve watched the episode. While i do believe you’re living proof of said stuff, i believe you’re maybe 1 % of reality. Again, i wish i was wrong, Then, i guess that in the U.S. photography is waay more appreciated than in Germany, so maybe only our market is worse. Maybe it’s just us grumpy germans that wont make stuff happen =) – clients and vendors. So if it all works in the states, sorry for ranting here.
While you might be partially right about a lack of confidence here, my comment is based on experience while i Was applying those said and praised methods (or similar stuff). So, yes, i did try. But reality is real, and Ramit’s stuff just doesn’t apply to everything out there. Many clients will NOT react the desired way, because they just dont have the “right” budget, or decide not to have it.
Wilf, You are not wrong, but you need to just realize that part of it involves believing that your work is worth XX more than you are billing now, that it’s worth it for the client to work with you, so you can negotiate from a strong, confident position without thinking you need to “trick the buyer’s brain”. Your clients react and treat you in a certain way because you’ve trained them to react this way when dealing with you. They know they can ding you on the fees or expenses, cry poverty and get you to do what ever they want, you expect it and they do it. a perfect match. Maybe you just need to get some different clients.
Now that most clients want still/video, about half the photographers are just doing it without much additional $$$, what sense does that make? It’s an added value to them so they pay for it…
I’m a little tired of folks claiming that the photography biz is some sort of magical impossible to understand business, it’s not. Someone wants your goods or services and you want their money, easy peezy just make it work.
Yet another great interesting video.
The script kinda sounds like the one used by the Wolf. 😉 I can dig it. I need things like this in my life.
I love the Wolf. I reference that movie at least once a week!